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The website is owned and operated by Syntesia Srl (registered address: Piazza Duomo 30, 38122 Trento, Italy). We are committed to protecting and preserving the privacy of visitors when visiting our website or communicating electronically with us. 

The privacy policy of Syntesia Srl controls the collection, storage and use of the personal data retrieved through its website. By accessing this website, you confirm that you have read and understood this privacy policy and that you accept the practices described therein. This privacy policy provides information on the way Syntesia Srl collects and processes the personal data of visitors of our website.

We undertake to respect your right to lawful processing and protection of personal data as well as to comply with the applicable laws and regulations on the protection of personal data, such as Italy’s Personal Data Protection Code and EU’s General Data Protection Regulation (GDPR) as well as other laws and regulations applicable to data processing.


We may collect, store and use the following kinds of personal information of individuals who visit and use our website:

  • Technical information about your computer (IP address, internet browser type and version, device model/size, operating system/platform);
  • Your geographic location;
  • Information about your visit (e.g. what pages you visit, the duration of your visit, the downloading of documents during your visit, etc.);
  • Information you provide when submitting a contact/enquiry form;
  • Information you provide when applying for receiving newsletters or other communications;
  • Any other information you wish to send to us.


We may use your personal data in the following ways:

  • To administer our website (including troubleshooting and statistical analysis);
  • To improve our website in order to provide the best possible visual and technical experience for your specific device model/size, internet browser and/or operating system/platform);
  • To remember your language choice;
  • To remember your cookies settings;
  • To reply to your specific requests for information and/or services;
  • To prevent or disclose fraud or other offences;
  • To provide security of your data.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website as well as allows us to improve our website.

We use short-term (Session) and long-term (Persistent) cookies. Session cookies allow us to track your actions during a single browsing session, but they do not remain on your device afterwards. Persistent cookies remain on your device between sessions. We use them to authenticate you and to remember your preferences.

We also use third party cookies for the purpose of ensuring secure and comfortable operation of the website, as well as for the purposes of generation of internal statistics, i.e. in order to find out more details about the visitor’s operations at the website and to analyse the visitors’ user experience.

In addition to these cookies which are mandatory for the complete operation of the website, we also use cookies that are non-mandatory which you are able to reject. In case of rejection, the website will be loaded without containing the code which activates these non-mandatory cookies. As non-mandatory cookies we use the ‘Google Analytics’ service, which sends user tracking data to the Google servers. In its Privacy Policy, Google prohibits the transmission of personally identifiable information, so we invite you to accept the usage of these non-mandatory cookies. For more information on ‘Google Analytics’ cookies, please see here (


Your information will not be disclosed to third parties except for cases where we will have received your explicitly stated consent or where the disclosure of information is requested in accordance with laws and regulations.


Should you wish to review, correct, update or otherwise change the information provided to us, or you wish to prohibit its management, please contact us at [email protected].


We aim to ensure the protection of your personal data. We use a trusted third party website and hosting provider to facilitate the running and management of this website, which meet high data protection and security standards and is bound to keep any information confidential. Our website is protected by appropriate means designed for the protection of information beyond our control against loss, malicious use or modification. Although we apply all reasonable security measures to protect confidential information and ensure appropriate security, we do not guarantee that the information transmitted over the internet is safe or that such transmissions will not be subject to delay, disturbance, interception, or error.


Please note that our privacy policy does not apply to other third party websites which you may access through links from our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.


This privacy policy may be subject to changes without prior notice. The latest version of the privacy policy is published on this website.


This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use services to process & cache your data temporarily.Please see for more details.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google’s privacy policy at


Questions, comments and requests regarding this privacy policy should be addressed to [email protected].

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.